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这七个“坑”要当心

 家用电器投诉多年位居榜首、网络和微商购物投诉后来居上、坑老产品消费投诉陷阱多多、教育培训依旧是纠纷热点话题……根据2017年全省消费投诉七大热点分析,

家电,网购,坑老,教育,预付消费,服务业成为投诉焦点

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 家用电器投诉多年位居榜首、网络和微商购物投诉后来居上、坑老产品消费投诉陷阱多多、教育培训依旧是纠纷热点话题……根据2017年全省消费投诉七大热点分析,家用电子电器、服务业、网络购物、物流、预付式消费、老年人消费、教育培训成为2017年的消费投诉领域的重灾区。 2018年,这七个“坑”,您要多留心!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帝都网-多度网

投诉热点一:家用电器类投诉位列榜首 近年来,家用电子类商品一直是消费者投诉量最高的领域。由于该类产品使用率高,质量和售后服务都未能达到标准,致使消费者在使用过程中频繁发生问题。 2017年,全省消协组织共收到该类投诉398件,占总投诉量的14.66%。存在的主要问题:商家售后服务不到位,购买商品后不能按时送货,不遵守约定好的维修时间,不能做到及时维修,一些修理人员专业技术水平不高,有的不具备上岗资格;一些公司对产品的质量保修限制条款过多、过于复杂,不利于保护消费者的合法权益;消费者反映部分小家电产品材质做工差、使用寿命短、安全存隐患等问题的相对较多。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帝都网-多度网

投诉热点二:服务业投诉居高不下 服务行业作为发展迅速的新兴行业,由于市场准入门槛相对较低,导致服务行业从业人员素质、服务水平、内部管理都与消费者正常需求之间差之千里。 2017年服务类投诉共274件,占总投诉量的10.09%,其中中介服务占比较大。服务行业较为突出的问题有:供水、供电企业在停水、停电前不做出明确告知;物业部门在小区装修期间收取装修押金,强行提前收取采暖费、物业管理费,停车收费混乱,装修垃圾清运费没有统一标准,代收自来水、电费时收费高于规定的价格;洗染业纠纷理赔难,消费者所洗衣物出现褪色、变形、破损、丢失或承诺干洗实际水洗等服务问题后,赔偿额度与经营者难以达成共识;中介机构法制观念淡薄、行业自律意识不强,导致违规经营、不正当竞争、商业欺诈行为时有发生。部分经营者利用格式条款侵害消费者合法权益,或未按合同内容履约。39iM5Xszxsa9zFEnc86TU8VH9hLrARzmPREhAcmjbhBhhS6UNqz3gcJ44nhcFR7DfRZUVTAjFg4hXsvE7iVUk7HJYCcfMpFya8S3Va68mY4ttMbJXpUjFC9xtcaCkt7Ugq8c2yASbREBRGKkhnp8YfDs6eH3p8uciLqbxkS2KnM6H5JV9DysEEZuRY9SF5gbzGdyBEbqyWDJnF8kmhZKBZT7mFRZYgN4EPMkupFEtiRjCnyGF8pztwcwusdhcuRBifvXAwRH2MeHuWHXGYf99Yv8axwFsKJr7fJ95LUEfNznFppc58ay2iZefrZ6GpARedzqjKmTVg5kScHhvfM6qfyLzwvJ9dWt6nSk3XEBTRkpHXBC8WjvpJeFHJUWvkdSAHjwHYrUiE5cZmQa2sBEmBm9Ge6SwfuWdvZBue6tRYQippD2vR4UpGicq6TT4KsnDimE5XgvGk6hsr6cqhA2ThVs6L9ZQisfjsNY83JZtdcaZNiBJTvHmW2g7tW5utSSwmm8VFwj8HU7hkUP7DfyBZrkYwwikWu9zXkvJUvrmLJqc3hcw5Ch7nVFTZth76QMTpUg5Na3GEAwuspaqk3kALdmAEAMMNBy7WyMVQmMpTBqcPrKx2aD9bFfYgSD42xDMAfXndvafSBVVSNCFgg4EvcTyLStuEyhNTnQKQGvWRYKC97qdKdEdGCL75yheaV9W95WmE6bAVFDS8UGPApP5r82JDAsLzBVFPEZ3NnfFjdFB9ECxiL9ub5FyNsEqjy4wB2tFEU65jYMbYV3JLXQXtw8p9xpT6fW8wBKm54uGUWs38yTnPWsAXtTWT3i6rdF9Un9vDwx84eXzshDXXDJ3NtTJ2vZTN3pC4svfg2YL2jswp2H66pTEmAmNDhVw2JgGVFAatG5w3sv2yDWzFq8ZVwik6QL6xNwSB7Jx2PVVqPWkbwHhsBdDbBEpPgZpeTuBnxGWEy8SB6Q2vhsM9Rn2SaCJvR746qXyk7bWDWPLPtiMvHjhdKPZ4qFQT7KhzuBbmU4HUzDATxfB2m3Vm5QKmZrdCRsjfwgfHAb2tVbPRKrWsXPHGWrQURTXrLav7kugzb3hQtvQ9RN7akgpaiRRFkwHy524eMMVAP83VyWLJkehSRYFUm5KekR3yrYqjEj32YBPYkbMTx53kJm77iPmr738df5MxmV5eDiKLG52uRvJUTHQGjQqmjhzqLXG2b384kTh6XR6DUNBaaBhJLsVLwCSVEMeRfEPBz9jeW64KXhTMqVthddmnqbpacVa6rBC5NeXQWKRNbaQf7QSMFxrR4fdVDQskmehYLGp4CZSQE4j6BcPnPj73pjRQCGUmwLz4FGfXwJZhCFLJYQpNRdPXNYArixbbtgHMFT2kbaPtYQVtvMbaCTDkynnehHPhkWhZM6SA2r4PPwdwQAZJaiLkQSwyWNGyAVKxY2hgexFFLQLadJbFJPC5wwKK3Kb5J3YZ9fFFzf9tuwr9xx8KX7bFV4bUnMCKsxB7YAs34YPNFYJtvpzLCG5qHqUEF8GffXAMCz8vNpYBAAn7kT4HqcwAq53LyGfnPd9XGxXwwtSGPWSbB7z8MYiW2QPFY6GTH48vm4Njb8E39h6NVnRUcGDiArUEauJXwpmzwxiz4ucM2Wtc62x7SX6R93ba7deNaWhQwKyacmRHeiPfLaRLb8RxPpzAPQpEphbxR3GedYDNGH79euxmHR4ZydkC3iMrfxNtHxssPkzdN7FV9JCbascmvLhAYQhBXULfSrYGSBNqHdYdKc6BEcVRD5jHxMUV4xQRttkqG72ayJfX5fK72NzceecmHPDniD9QQ9WmQuQBfrdYywky3iu42KUUtyE3Na7NS5W9SWrui2Y4UG4Gmedf3FeNnkScnGm3Bjvv37kSkPJrzzMmM4wZg5xczX3n4kdbZsvb6FdatZRg39cuxDbH8tmpzFvTidqXaXrA4z3vc9AEhLhMsQu7iHDc2sX2CNYsMy2fxArSEjxUhPmBHuatgMLC6PPMd4uA帝都网-多度网

投诉热点三:网络、远程购物投诉飙升 无论是网络购物、电视购物、广播购物或是微信购物,其远程购物独有的便捷性和直观性,已被消费者认同和接受,但也成为消费者投诉的多发领域。特别是2017年三季度以来,我省各级消协有关共享单车的投诉骤增。被投诉方主要是酷骑单车,由于该公司倒闭,致使消费者无法申请退还押金。在远程购物中,消费者投诉的对象主要涉及电商平台,以微商为代表的个人网络商家和电视购物等存在较多问题,比如:虚假宣传误导消费者、售后服务无保障、消费者异地维权难、消费者个人信息易遭泄露以及网上支付安全难保障。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帝都网-多度网

投诉热点四:物流投诉成新热点 快递服务也成为消费维权的一大热点,存在的主要问题集中在:快递企业未尽到合同条款、快件保价等提醒告知义务;快递物品损坏或丢失;送件不及时,快递变慢递,快件延误;索赔难及存在限制消费者权利的格式条款;推卸责任,将快递的延误、丢失、损坏责任推卸到快递员身上,快递公司不承担。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帝都网-多度网

投诉热点五:预付式消费成维权“重灾区” 在娱乐健身、美容美发、餐饮住宿、修理服务等服务行业中,向消费者推送的健身卡、美容卡、足浴卡、洗车卡、蛋糕卡、积分卡等消费预付卡越来越多,但众多消费者投诉反映“办卡容易退卡难”。 相关投诉存在的主要问题有:虚假宣传误导,经营者以免费体验、高额折扣优惠、夸大宣传服务质量等诱饵吸引消费者办理预付卡;手续不规范,办卡时,双方并没有签订书面合同或协议,经营者只提供一张卡片,一旦发生消费争议,消费者的权利难以保障;霸王条款限制权利,部分经营者利用协议设置消费陷阱,限制消费者权利;擅自终止服务却未采取善后措施。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帝都网-多度网

投诉热点六:“坑老产品”层出不穷 随着我国人口老龄化进程加快,空巢或独居老人增多,不法商家利用老年人信息不对称、认知能力弱、身体机能下降等特点,通过虚假宣传、设置消费陷阱等手段骗取钱财。很多老年人发现上当受骗后,因缺少购买信息和未留存相关证据,导致维权困难重重。 老年消费投诉问题主要有:虚假宣传问题突出,口头承诺难留证据。经营者为推销药品,以专家或患者名义渲染药效,刻意混淆保健食品与药品的概念区别;针对老年人群体进行特殊销售,利用老年人的心理,以虚高价格向老年人推销产品,特别是所谓的中药、中成药和保健食品;没有固定经营场所,售后服务形同虚设,甚至以技术手段屏蔽消费者电话,消费者享有的合法退换货权利难以实现。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帝都网-多度网

投诉热点七:教育培训投诉突出 2017年,全省消协组织共受理教育培训服务类投诉138起,与去年同期相比增加45%。教育培训服务类投诉问题主要有:部分培训机构无固定培训地点、无办学资质;教学质量与承诺不符,存在虚假宣传,如夸大办学能力、授课老师的资质名不副实、授课质量达不到标准等;解除合同退费难,因培训机构变更地点、更换老师、教程变更等培训机构的责任,消费者要求解除合同时,培训机构拒绝退款、拖延退款或要求消费者承担高额违约金;随意变更合同,开课后未经消费者同意随意更改课时、合并班级甚至取消课程;拒绝为消费者开具发票或提供有效凭证。 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帝都网-多度网

时间:2018-03-06 10:27:51  作者:
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